Refund Policy

30-day money-back guarantee

We want you to be confident in RoomCheck Pro. If you're not satisfied with your subscription, you can request a full refund within 30 days of your initial purchase date.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

• visit paddle.net and look up your order using the email used at checkout, or
• contact us at support@swissimp.tech and we will assist you.

Refunds are returned to the original payment method and typically appear within 5–10 business days, depending on your bank or card issuer.

Renewals and cancellations

Subscriptions renew automatically at the end of each billing period. You can cancel at any time from your account dashboard or via the Paddle customer portal. Once cancelled, your subscription remains active until the end of the current paid period and will not renew.

Questions

For anything refund-related, write to support@swissimp.tech.